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expat-cat
Contributor
Message 1 of 3

problem with NOIP.com

Truekey "asterisks" not showing in the username/password dialogue.

Enter username and password manually, get told by the login dialogue that the password is wrong.

Log out of truekey, and the the manual entry works fine.

Any ideas on what is causing this?

2 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 3

Re: problem with NOIP.com

Hi @expat-cat 

Greetings from McAfee.

Sorry for the inconvenience caused.

We would like to let you know that some of the websites will not allow to capture the username and password automatically because of the security reasons.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

expat-cat
Contributor
Message 3 of 3

Re: problem with NOIP.com

realise that auto-filling of the username and password does not always work, but in this case that fails BUT truekey also prevents manual entry.

Not clear why this should be?

 

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