I understand, I see that errors might be different for some of our users but still the desktop app is not accessible.
I will look into this with the team and will provide hopefully more about this tomorrow.
Thanks,
Marc D.
I don't have Google Chrome. Truekey still doesn't work on Firefox or the desktop app for me. Truekey only works in Microsoft Edge.
I sent the installation file from my Smartphone (True Key still works on it except I can't export the logins) to my email and then opened it on both my Desktop and Laptop.
I've uninstalled Chrome and Edge completely. I removed the extension from Firefox. I then restarted my machines. The after full reboot try to reinstall True key. Still it will not completely open.
I've attached a screen shot from Task Manager showing the True Key elements. If it helps.
Good morning,
I just wanted to confirm as I promised, that the fix patch has been released this morning and it will automatically patched your True Key desktop application to fix the blank screen issue.
Let me know if there are any issues, thanks.
Marc D.
Good morning,
I just wanted to confirm as I promised, that the fix patch has been released this morning and it will automatically patched your True Key desktop application to fix the blank screen issue.
Let me know if there are any issues, thanks.
Marc D.
Good morning,
I just wanted to confirm as I promised, that the fix patch has been released this morning and it will automatically patched your True Key desktop application to fix the blank screen issue.
Let me know if there are any issues, thanks.
Marc D.
Good morning,
I just wanted to confirm as I promised, that the fix patch has been released this morning and it will automatically patched your True Key desktop application to fix the blank screen issue.
Let me know if there are any issues, thanks.
Marc D.
Yes, thank you. The app is now working on the desktop and the firefox extension works as well.
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