I have to say, having been forced off Lenovo Password Manager which worked flawlessly, the TrueKey product is nothing short of horrific.
The list goes on and on... Am I wasting my time with this tool? I't so frustrating. I can't see this list of deficiencies being solved overnight.
Thanks for your response however, I have had to remove TrueKey and have installed Dashlane as an alternative. I have to say Dashlane works perfectly and provides the experience and features I need. It has addressed all of my issues listed above.
I don't believe TrueKey should be advertised as a migration from Lenovo Password Manager. It is clearly lacks maturity. Rather than concentrate on features less used like 'face unlock' I would focus development efforts on the basics like form support.
Perhaps I will retry TrueKey in the future but for now I'm going to remain with Dashline.
Many thanks, Paul.
I am sorry to hear that my friend. Hopefully Marc will add some insight here shortly. Please know that he is a very busy man,with Meetings and daily obligations. Being that he is Senior Level Support he is inundated with requests.
All the Best
Paul Herbo wrote:
Regret the inconvenience caused. Please find responses below
I totally understand your concerns because I share the same. And I have uninstalled True Key too, because there was no action upon the feedback I have provided in this forum. I don't ever see how True Key can become a worthwhile product with the way it's being run, therefore it is a good call to just cut the cord and move on.
But I'll definitely say TK is sensitive about these things. Forms work - sometimes? On some sites? Some obscure sites just never auto login at all and don't give me even the TK prompts.
My biggest annoyance with it is actually when it says "Oh I don't know that login, would you like to choose from this list?" then presents every single login I have, non alphabetised, with no search box. Makes me groan every time
And when the forum says "Oops. It looks like your message contains content not permitted in this community. If you believe this is an error, visit Community Support so we can work things out." with no explanation or hitn at what I've said wrong.
Ok figured it out. Site will not let me put e b a y into a message even though what I'm trying to say is that TK won't log into that site. sigh. PS blame this font on the error message I copied
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