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kimho
Level 7
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Message 1 of 5

Update of Android app and iOS app

The android app and iOS app last updates was in 2020. The android app even does not support the API of auto-fill (at least in my Samsung Note 20). Please advise if Mcafee already decided to give up the development of True key.

4 Replies

Re: Update of Android app and iOS app

Hi @kimho 

We regret for the inconvenience caused.

Kindly reinstall the latest version of the application and check the issue status. Also, clear cookies and caches on the browsers. If issue persist, please share the screen shots of error messages.

Alternatively, you can always contact McAfee support using below link.

McAfee Support

Regards,
Sudharsanam G

kimho
Level 7
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Message 3 of 5

Re: Update of Android app and iOS app

You can see that the True key does not support the auto-fill function of android. The key issue I think that it is the lack of update of True Key in iOS and Android. The last update version in Google Play is Dec 2020.

Allwyn_GI
Moderator
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Message 4 of 5

Re: Update of Android app and iOS app

Hi @kimho,

From the screenshot it looks like the auto fill option is enabled in the google browser. You will able to use the autofill from google browser. If you still have issues, kindly reply to the same post.

Regards,

Allwyn I

Re: Update of Android app and iOS app

The screenshot is showing the supported auto fill services, Google being one of them. But not True Key. That's what the user above meant.

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