I have re-installed the app multiple time but it has not resolved the issue. I am running windows 10
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Good morning,
I just wanted to confirm as I promised, that the fix patch has been released this morning and it will automatically patched your True Key desktop application to fix the blank screen issue.
Let me know if there are any issues, thanks.
Marc D.
Thanks. It is working now
Hi @Abe95
We are very sorry for the inconvenience, regarding TrueKey blank screen it's a known issue and our engineering team are looking into it to resolve the issue as soon as possible. We will let you know when the fix is ready.
Thanks again,
Marc D.
Thanks Marc. for the update
Good morning,
We are targeting the blank screen patch release for next Monday.
Thank you all for your patience on this matter it is truly appreciated,
Marc D.
Good morning,
I just wanted to confirm as I promised, that the fix patch has been released this morning and it will automatically patched your True Key desktop application to fix the blank screen issue.
Let me know if there are any issues, thanks.
Marc D.
Thanks. It is working now
Awesome thanks for the confirmation.
Marc D.
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