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Elsie
Contributor
Message 1 of 2

Truekey authentication email a jumble of symbols.

I can't authorize my pc as the email for truekey keeps coming through as a jumble of symbols.

Here's a sample of what;'s being received via email.

格浴㹬਍†格慥㹤਍††䴼呅⁁瑨灴攭畱癩∽潃瑮湥⵴祔数•潣瑮湥㵴琢硥⽴瑨汭※档牡敳㵴瑵ⵦ㘱㸢਍††氼湩牨晥∽瑨灴㩳⼯潦瑮⹳潧杯敬灡獩挮浯振獳昿浡汩㵹灏湥匫湡㩳

1 Reply
Rajiv__s
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Truekey authentication email a jumble of symbols.

Hello @Elsie ,

May i know on which device you checked this email also is it webmail, outlook or anyother application to check email. If you are receiving it in outlook or any application i suggest you to try it through webmail.

Regards,
Rajiv S

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