I can NOT logon to Truekey on my Desktop PC. On smartPhone it only works in offline mode. Desktop reports that something went wrong.
Same here. Can't login from either Chrome or Firefox. I was going to try removing and reinstalling the Firefox extension, but after having removed it I found out True Key doesn't appear in Firefox's list of available extensions.
Hi @rjbMcFUsr, @wfickas,
Greetings from McAfee!
McAfee is aware of this issue, we are currently working on it. We will update you once the issue is fixed.
Thanks,
Avinash.
Ok, I thought I had locked myself out by trying to many times - when I try I get this feedback " X Something Went Wrong". I hope this is a symptom of the issue, as opposed to locking myself out.
Just a symptom, that's what I was getting too.
Pheww - I just have to be patient then
Just tried again - it works. Hopefully that is now fixed by Mcafee.
I can get in on Chrome, but the extension is still missing for Firefox
Spoke to soon, I found the download link for the extension on the TK site.
Hi @wfickas, @rjbMcFUsr, @MickyFIn001,
Issue should be resolved by now, kindly have a check and update us the outcome.
Thanks,
Avinash.
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