×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
avorharp
Former Member
Message 1 of 31

TrueKey premium for McAfee Internet Security

Jump to solution

Hello.

Please tell me where I can find the key to True Key premium? I have a valid subscription McAfee Internet Security.

It says that I have the right to receive one key for True Key premium. and where is this key?



Снимок.PNG


1 Solution

Accepted Solutions
exbrit
MVP
MVP
Message 21 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

correct me if I'm wrong, but Internet Security 2014 never included True Key.

View solution in original post

30 Replies
exbrit
MVP
MVP
Message 2 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Open Internet Security and then click Navigation > Features, you should see True Key listed as a download.

Or go to your account page and check for it there.

avorharp
Former Member
Message 3 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Снимок2.PNG


Hi.

I do not have such item.

please tell me which one to take a screenshot, and I will do.

and also not in the account.

into account only one sentence - add or reinstall the device. nothing else there.

Снимок1.PNG





exbrit
MVP
MVP
Message 4 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

I obviously don't know what they called in your language but the buttons must be in exactly the same place as mine:

Capture.JPG

Capture1.JPG

Capture2.JPG

Note: True Key is not part of my suite as it's an older one but it is available as a separate download at:  https://www.truekey.com/

I believe that one may install on yours as the premium version automatically if not listed in the above section or the above one "Current Features"...make sure it isn't already installed but not yet activated.

avorharp
Former Member
Message 5 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Снимок.PNGСнимок2.PNG

Снимок.PNG

I do not have such item, although the latest version: I do not have "avialible Features" (in McAfee Internet Security 2016)

avorharp
Former Member
Message 6 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Again probably have forgotten to insert avialible Features in the Russian version (and in Russian account, too,) ...... LOL

But seriously, I think this item there are no in McAfee Internet Security

exbrit
MVP
MVP
Message 7 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Best call Technical Support on Monday  ??

avorharp
Former Member
Message 8 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

I think it will be a lost time. Distributive I uploaded 10 days ago from my personal account. And this is not the item "available features"

Yes of course, and I can call, only that they will do if this item is no longer? Do you think they know more than you? I'm not sure.

your Russian website Intel Security offered to pay for this option 999 RUR per year

But why write in the advertisement that this option - free for subscribers?

exbrit
MVP
MVP
Message 9 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Until help materializes I suggest searching in each of the main sections to see if it is mentioned in any.

Capture.JPG

True Key certainly is current and there is a premium version, so don't worry, you'll find it eventually.

I don't have it myself so not too sure what else to advise you, sorry 😉

avorharp
Former Member
Message 10 of 31

Re: TrueKey premium for McAfee Internet Security

Jump to solution

Снимок.PNG

Снимок.PNG


not, I searched everywhere.

you have another version of the product - Total.. (TS)

in my version IS - this option is not

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community