×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
123Kai
Contributor II
Message 1 of 3

TrueKey no longer works with Google Chrome

For years I have been working with Chrome and the TrueKey extension. Since yesterday suddenly the extension doesn't load anymore. I end up in the infinite loading screen.


In the process of finding a solution, I've tried all sorts of fixes:

  • Removed TrueKey, reinstalled it
  • Disabled all extensions first; then uninstalled them.
  • Uninstalled Chrome, cleaned PC, reinstalled Chrome
  • Approved TrueKey in incognito mode

Nothing has resulted in TrueKey working again. Edge still works, so far, so good - but what if the TrueKey extension stops working there too??? Then I'm really screwed.

Since this doesn't seem to be an isolated case with Chrome, I ask McAfee to address the *technical* solution with priority. Thanks in advance for your efforts.

2 Replies
Dustin_techie
Reliable Contributor
Reliable Contributor
Message 2 of 3

Re: TrueKey no longer works with Google Chrome

For now you have to stick with alternate browser. Let's wait

Lizarb01
Contributor
Message 3 of 3

Re: TrueKey no longer works with Google Chrome

Request your passwords and sensitive personal information in a format readily used by both browser settings. That way if Edge extensions go in the same direction as Chrome did.. The processes that will have to be done again in order to regain control of your own account /migration of up to date password retrieval will be a lot easier! Good luck 🤞
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community