Never ever have I had this much trouble trying to resent a master password for TrueKey.
I requested four times to reset my Master Password. It was like it was thinking for over 40 minutes.
Screen never came up to change password.
Now my account is frozen for 24 hours!!!!!!
Can someone Please Help Me?
Hi @LMoran
We regret for the inconvenience!
Kindly refer the below article to reset True key account master password.
How to change or reset your True Key Master Password
Alternatively, You can always contact the chat support using below link for immediate assistance.
Regards,
Sudharsanam G
Hi... Hope you have had some luck... Wish I could help. I have had no luck getting anything done !! I have been trying to get my True Key profile deleted and have had a lot of different stories. I have been working on this since Dec. They have told me that it would first be done in 24 to 48 hours and then 3 to 4 days and now 5 to 7 days... It has been 6 days now and nothing has been done. Going to try one more thing... Don't know if I should try a different Virus checker ?? Any help anyone.
Hi @MartinP1
We regret for the inconvenience!
I have sent a personal message. Kindly revert back with the requested details to assist you further.
Alternatively, You can always contact the chat support using below link for immediate assistance.
Regards,
Sudharsanam G
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