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Gapster
Contributor III
Message 11 of 14

Re: True key not working

I just noticed that I use webroot on one of my computers and it offers lastpass premium as a password manager.
nidhi22ks
Contributor
Message 12 of 14

Re: True key not working

Hi,
We are extremely sorry for the trouble caused.
McAfee is aware of this issue and our Engineering team is currently investigating on the cause .
In the meantime, please try to use True Key without internet to retrieve any password.

Thanks,

Nidhi K S
karthikeyan_J
McAfee Retired
McAfee Retired
Message 13 of 14

Re: True key not working

Hi,

We are truly sorry for the inconvenience.

This issue should be resolved for most of the customer. Please follow the below article and let us know the outcome.

https://service.mcafee.com/?articleId=TS102522&page=shell&shell=article-view

Thanks,
Karthikeyan J

Gapster
Contributor III
Message 14 of 14

Re: True key not working

So I've been using LastPass for about a week and I'm digging it. I was able to import the data from truekey in there without issues. Protip: One needs to only include columns lastpass uses.

I understand there's a lot of people that don't like LastPass anymore cause their free version is crap. If you have a subscription to webroot (which I do and did for  over 5 years) I highly recommend it.

 

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