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Ariff
Contributor
Message 1 of 3

True Key won't open

Hi, I can open true key through my pc but not through my android phone. Why?

2 Replies
nirajshah
Contributor III
Message 2 of 3

Re: True Key won't open

Have you tried re-installing it on your Android?

marcd
McAfee Retired
McAfee Retired
Message 3 of 3

Re: True Key won't open

Good morning Ariff,

Please let me know a little more about what is going on, do you see any errors when trying to open True Key on your Android device?

What is the model and operating system version of your Android device and what is the True Key version you are running on your mobile device.

Finally, did you reinstall TK on that mobile device and if you did, are you seeing the same issue?

Thanks,

Marc D.

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