‘True Key’ was installed on our computer. How do we remove it?

[imageman]

In the last McAfee update, ‘True Key’ was installed on our proprietary computer. We didn’t ask for it and don’t want it. How do we uninstall it?

Doesn’t show in control panel programs, McAfee folders, or in a comprehensive search - Thank you for your help, IM

[catdaddy]

Moved from Business General Discussion to True Key (NEW) > Discussions

For better exposure and assistance

[catdaddy]

​,

                         Remove your McAfee Software through your Control Panel/Programs and Features/Restart. Then run the MCPR Cleanup Tool  to remove all remnants/Restart and go to your account and re-install your McAfee software.

                          Dependent upon which Suite you have, it may be listed as a 'Feature', however you elect to install or not.

                          Also Technical Support is available 24/7 and it is (Free) Phone/Online Chat most quickest.

                          https://service.mcafee.com/webcenter/portal/cp/home/contact

Hope this helped,

CD

[dougk_t3 · Accepted solution]

True Key may have been installed as part of an Adobe installation.  Regardless, uninstalling it should be easy enough; find it listed alphabetically in Programs and Features as "Intel Security True Key" (rather than under McAfee), and then reboot.

I do NOT recommend running MCPR, since that will also remove your McAfee security suite as well.

HTH

As a thought, it's possible you're seeing the (empty) placeholder in the McAfee security suite (below).  In this situation, True Key is NOT installed.  If you click on this empty placeholder, a page opens that encourages you to download True Key (which you can ignore and close the page, of course).

[catdaddy]

Thanks Doug... I was wondering that myself, however neglected to mention it. However as you stated, the Truekey may be 'Available' to elect or not, to install.

[imageman]

Thank you!

[imageman]

On the button - Thank you, much appreciated, IM