Came on suddenly after several years of faultless performance. Seems like something updated and they don't like each other.
Turned off Firefox Truekey extension fixed the problem.
Thanks for letting me know this, I am investigating it and hopefully I will have more setails to share soon.
Thanks again,
Marc D.
Hi again,
Can you please share a screenshot or a video capture of the message True Key is generating?
Also please let me know the version of the Firefox True Key extension and the version of the Firefox browser.
Thanks,
Marc D.
It's not only Firefox, it's ALL browsers. I've had to disable it or use Facebook only in a "Private" window where True Key is disabled.
This is not a new problem from what I can see and needs action as it's taken me weeks of getting fed up with FB, when, all the time, it's McAfee that I should have been fed up with! 😉
Steve
Hi Steve,
I think, the performance experience you describe has been accentuated in the past 2 weeks which is consistent from what we have seen, we are aware of this and like I have said on other posts, we are in the midst of working to release a fix that will address this performance issues as well as other instant login issues scenarios we have had lately.
Thanks,
Marc D.
You are most welcome Steve!!!
Good morning Steve,
Please check out True Key Firefox extension and let me know if instant login is now working as expected.
Thanks a lot,
Marc D.
Good morning,
Please check out True Key Firefox or Chrome extension and let us know if instant login is now working as expected.
Thanks a lot,
Marc D.
Good morning,
Please check out True Key Firefox or Chrome extension and let us know if instant login is now working as expected.
Thanks a lot,
Marc D.
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