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Eribiste
Contributor
Message 1 of 3
‎08-05-2023 09:25 AM

True Key on iPhone

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I can log in to True Key on my iPhone but none of the logins to stored sites work. There are two red icons on the top of the screen, a plus sign and an exclamation mark in a circle. Neither of them do anything.

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1 Solution

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Abhishek_Das
Moderator
Moderator
Message 2 of 3
‎08-05-2023 10:16 AM

Re: True Key on iPhone

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Hi @Eribiste,

We apologize for the inconvenience. 

Kindly uninstall and reinstall the True Key app and also make sure your IOS software is upto date. 

You may follow the below McAfee article for assistance
How to download and install True Key

Please contact McAfee Support for additional assistance.

Regards,
Abhi

Password manager 

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Password manager
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Password manager
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2 Replies
Abhishek_Das
Moderator
Moderator
Message 2 of 3
‎08-05-2023 10:16 AM

Re: True Key on iPhone

Jump to solution

Hi @Eribiste,

We apologize for the inconvenience. 

Kindly uninstall and reinstall the True Key app and also make sure your IOS software is upto date. 

You may follow the below McAfee article for assistance
How to download and install True Key

Please contact McAfee Support for additional assistance.

Regards,
Abhi

Password manager 

Password manager
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Password manager
Feature
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Eribiste
Contributor
Message 3 of 3
‎08-05-2023 10:24 AM

Re: True Key on iPhone

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Uninstalling and re-installation has fixed it thank you.

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