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Message 1 of 2

True Key on Chrome Issues

Anyone having issues with True Key on Chrome? When I enable the extension, True Key logs out rather than staying logged in even though it is set to keep me logged in for 7 days. If I turn off the extension it works as it should but no longer does automatic logins and I have that annoying dialog box telling me to enable the extension . It works fine on my iPhone of course but not on my Mac and this appears to be a new issues since the latest update of Chrome (vers. 106.0.5249.91) Heard that PC users are having the same problem.

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Message 2 of 2

Re: True Key on Chrome Issues

Hi @ochia03 

Greetings From McAfee!!!

Sorry for the inconvenience caused. Please check if the chrome browser is up to date and also check if the same issue  is observed on Firefox as well.

Kindly remove and re install true key web extension and check the issue status and update  us on the outcome..

Alternatively, you can reach customer support from below link.

McAfee Consumer Support


Ganesh Raju R

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