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True Key no longer fills in names or passwords on all sites

Within the past week, True Key has ceased to autofill passwords or login ID from any of my sites. I have removed and reinstalled the extension (Chrome Version 85.0.4183.102 (Official Build) (64-bit)) , and signed in and out to no avail.

It also does not recognize and save new logins...help!

2 Replies
Magesh
Moderator
Moderator
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Message 2 of 3

Re: True Key no longer fills in names or passwords on all sites

Hi @RobertCos 

We are sorry for this inconvenience. Please let us know if chrome updated recently and check if browser is up to date. 

Also let us know since when are you facing this issue. 

Regards

Magesh J

marcd
McAfee Employee
McAfee Employee
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Message 3 of 3

Re: True Key no longer fills in names or passwords on all sites

Hi Robert,

I will send you a private message so i can ask more personal information.

Thanks,

Marc d.

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