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Wes58
Contributor
Message 11 of 12

Re: True Key icon ( Actually different issue-Icons & Page Layout!

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Hey guys from the support area....

I noticed on the chrome browser this morning that the icons are Huge!
and the page layout was really weird, like True Key icon symbol at top goes over text in top bar!
The log in area where you log out/log in safe notes/ wallet bar.....
it stays there while you scroll down
and the icon fields are twice the size they were before, have checked page view settings and other sites...they load fine, also on Edge browser....loads fine and normal! ????? Thoughts? Oh; also have reset browser settings and reloaded True Key from your site, no luck, only issue on chrome

marcd
McAfee Retired
McAfee Retired
Message 12 of 12

Re: True Key icon ( Actually different issue-Icons & Page Layout!

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Hi Wes,

Would you be able to send me a screenshot, you can send them to truekeysupport@mcafee.com

I have not seen this issue and I bet it would be so noticeable that it would be hard to miss.

Perhaps witht he screenshots, I can better pinpoint the source of the issue.

Definitely if it is an issue related with the True Key Chrome extension, you could remove it and  load it again from truekey.com inside your Chrome browser. The issue should then be resolved.

Thanks,

Marc D.

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