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SIETAReu
Contributor
Message 1 of 5

True Key freezing Wordpress Customizer

I'm a Wordpress site developer and have recently noticed that I can no longer use the Wordpress customizer on any site that I support. Normally I use Chrome, but switched over to Firefox to try. Customizer works fine.

Today I installed the True Key extension on Firefox. Customizer froze there, too. Turned extension off on both Chrome and Firefox, Customizer works fine.

So, there appears to be a conflict between the TK extension and Wordpress. Has anyone else encountered this problem? And found a resolution?

4 Replies
Kumar_suman
Moderator
Moderator
Message 2 of 5

Re: True Key freezing Wordpress Customizer

Hi @SIETAReu ,

Greetings from McAfee.

We are sorry for the inconvenience caused.

We have sent you a private message. Kindly respond with the required details to help you resolving the issue.

regards,

Kumar

 

libmansworld
Contributor
Message 3 of 5

Re: True Key freezing Wordpress Customizer

Hi,

I had this same problem with my Divi theme customizer. once I turned off the True Key extension in Chrome. All worked fine.

Any resolution?

G.L.

StephenBurman
Contributor
Message 4 of 5

Re: True Key freezing Wordpress Customizer

I am having that problem for 2 years now. I am thinking changing True Keay for another app. Any solution now?

 

J'ai le même problème avec DIVI. S'il n'apparaît pas de solution, je vais laisser tomber True Key.

StephenBurman
Contributor
Message 5 of 5

Re: True Key freezing Wordpress Customizer

DIVI is a theme for Wordpress and i use it in more than 15 sites. I have to deactivate True Key to use DIVI each time.

Any idea?

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