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SIETAReu
Level 7
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Message 1 of 3
‎12-19-2021 12:52 AM

True Key freezing Wordpress Customizer

I'm a Wordpress site developer and have recently noticed that I can no longer use the Wordpress customizer on any site that I support. Normally I use Chrome, but switched over to Firefox to try. Customizer works fine.

Today I installed the True Key extension on Firefox. Customizer froze there, too. Turned extension off on both Chrome and Firefox, Customizer works fine.

So, there appears to be a conflict between the TK extension and Wordpress. Has anyone else encountered this problem? And found a resolution?

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2 Replies
Kumar_suman
Moderator
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Message 2 of 3
‎12-19-2021 04:43 AM

Re: True Key freezing Wordpress Customizer

Hi @SIETAReu ,

Greetings from McAfee.

We are sorry for the inconvenience caused.

We have sent you a private message. Kindly respond with the required details to help you resolving the issue.

regards,

Kumar

 

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libmansworld
Level 7
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Message 3 of 3
‎02-16-2022 10:26 AM

Re: True Key freezing Wordpress Customizer

Hi,

I had this same problem with my Divi theme customizer. once I turned off the True Key extension in Chrome. All worked fine.

Any resolution?

G.L.

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