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jrc99
Contributor III
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Message 1 of 6

True Key fails to run after window 10 reloaded

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Well after several weeks of smooth running with True key functioning as normal Windows 10 through a spanner in the works by refusing to allow any updates for programmes of Apps. It got to the point were things would not run correctly.  McAfee Techmaster reinstalled Windows 10 overnight and things are back to normal except that True Key was missing from Edge although it seemed to be installed according to the App store. No matter what I tried it failed to show in edge so I uninstalled True Key and reinstalled the new app , it shows in the Edge setting but fails to run.

Can someone give me clue as to how I get it run.

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jrc99
Contributor III
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Message 2 of 6

Re: True Key fails to run after window 10 reloaded

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Well I ask the question and then go back to trying to work it out for myself and notice in the Edge settings window a setting marked Extensions clicked in it and it shows True Key and there is A selection field to turn True key on click and it on and I'm back to being happy with all my passwords.

So its problem solved.

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5 Replies
jrc99
Contributor III
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Message 2 of 6

Re: True Key fails to run after window 10 reloaded

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Well I ask the question and then go back to trying to work it out for myself and notice in the Edge settings window a setting marked Extensions clicked in it and it shows True Key and there is A selection field to turn True key on click and it on and I'm back to being happy with all my passwords.

So its problem solved.

catdaddy
Esteemed Contributor II
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Message 3 of 6

Re: True Key fails to run after window 10 reloaded

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​,

                Oh my Goodness! I surely hope that you did not pay for Customer Service? As you  can get it free of charge 24/7 . Techmaster should have informed you of this if this is indeed the case. I will attempt to contact a *Expert* on your behalf to add to the Discussion.

                  ​  Could you please assist this Customer?

                 I see that you mentioned you figured it out, however the fact you had to (pay) for service is my concern?

Cliff
McAfee Volunteer
jrc99
Contributor III
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Message 4 of 6

Re: True Key fails to run after window 10 reloaded

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I have a tech master Gold account to help with all problems not just McAfee .

catdaddy
Esteemed Contributor II
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Message 5 of 6

Re: True Key fails to run after window 10 reloaded

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I see...Then of course that is indeed your perogative. I was simply making sure

All the Best

CD

Cliff
McAfee Volunteer
jrc99
Contributor III
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Message 6 of 6

Re: True Key fails to run after window 10 reloaded

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I need it as I have had some so called computer specialists try to fix problems in the past charging nearly £100.00 and not being able .

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