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naomifrash
Contributor
Message 1 of 4
‎01-27-2022 04:44 PM

True Key doesn't work on Instagram login???

When I log into Instagram, true key doesn't come on like it does on every other website that I log into.  So it doesn't save my login.  

The blue flower things don't show in the username and password boxes like it does on every other website I use.

So far it is only an issue with the Instagram website, and no others so far.

Does or has anyone else have this issue???

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3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4
‎01-27-2022 10:30 PM

Re: True Key doesn't work on Instagram login???

Hi @naomifrash 

Greetings from McAfee!

Kindly browse www.truekey.com with the Chrome browser and download the True Key Chrome extension and see if the issue is seen using Chrome?

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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mandywostonly
Contributor
Message 3 of 4
‎03-25-2022 10:25 AM

Re: True Key doesn't work on Instagram login???

Go to the Google Play Store, reinstall Instagram and then log in with your username and password. Still no luck? Something might not be loading properly because of settings you or someone else set up.

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Sudharsanam_G1
Moderator
Moderator
Message 4 of 4
‎03-25-2022 05:02 PM

Re: True Key doesn't work on Instagram login???

Hi @mandywostonly 

Greetings from McAfee!

Kindly contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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