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Message 1 of 2

True Key can't upgrade

I used True key for a while, and my account is freemium. So when I want to upgrade my account to premium, it showed "Unexpected error occurred" (hit Go Premium > Subscribe ).

By the way, my McAfee account is Internet Security. Will it cause the problem?

1 Reply
Message 2 of 2

Re: True Key can't upgrade

Hi @Ian0931 

We regret for the inconvenience caused!

Please share the below details

  1. Screen shot of error message
  2. True key extension version details
  3. Browser name and version

Sudharsanam G

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