I was getting fed up with have to manually input user names and passwords so this morning I have worked through the Microsoft updates that were last installed and have been causing True Key to stop working automatically. I have found that be uninstalling KB 4013429 and restarting my PC True kay now automatically inputs user names and passwords.
I hope this gives you some pointer as to were start looking for the conflict.
1900hrs.....180317 UK time........ Well Microsoft updated and reinstalled KB4013429 result was that True Key could not automatically fill user name and password details. As there does not seem to be a way of stopping the automatic updates the only way of solving the problem is to uninstall the update on a daily basis.
Thanks a lot jrc99, honestly speaking it would have longer to find the culprit with the quantity of MS updates. Very glad that you found a workaround and let's just hope that it integrates betetr with our app going forward.
I just reproduced this and you were absolutely correct, after taking out that update instant login on Edge was possible.
Did you notice by any chance the same issue on Google Chrome or was this issue only on Edge.
I will answer your two comments.
I am glad that I could help, the work round is not perfect it is more of a sticking plaster on the problem. I don't think that True key will work better going forward unless Intel can find a solution to the problem as future updates from Microsoft will need KB 4013429 in order to work.
I do not use Googler Chrome and it is now coming up to 23.00hrs I do not have the time to try. If you want I can try tomorrow and leave an update.
0950 hrs UK time.
I have downloaded Chrome and enabled True Key, run windows update and installed the KB 4013429 .
In Edge True key still fails to input user name and password, in Chrome True keys works fine.
Can you please PM me?
Is there something I can help you with.
Good morning jrc,
I just followed you, please do the same so I can email you privately and explain.
For your information, the issue with the instant login on Edge has been resolved as of this morning with the new True Key Edge extension.
Please let me know if you have any more issues.
A new True Key Edge extension was uploaded this morning on the MS store, please let me know with this new extension if you are still having the issue with the loading infinite spinner when trying to login to True Key.
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