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True Key Update and Installation Failure

I am running True Key and McAfee Total Protection.  I have been attempting to update True Key.  After asking for permission to change files True Key does not update.  I tried to uninstall and do a clean download and am still having the same issue.

4 Replies

Re: True Key Update and Installation Failure

This issue was seen few days back but I think it's fixed. Use the extension if the app doesn't work.

marcd
McAfee Employee
McAfee Employee
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Message 3 of 5

Re: True Key Update and Installation Failure

Good morning,

Let me know if this is still an issue for you.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Re: True Key Update and Installation Failure

Hey Marc,

 

Thank you for responding.  I am still experiencing the same issue. Firefox Extension has the same problem.

marcd
McAfee Employee
McAfee Employee
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Message 5 of 5

Re: True Key Update and Installation Failure

Hi there,

Please send me an email to "truekeysupport@mcafee.com" with the email address used on your True Key account.

Let me take this opportunity to wish you the best for the new year,

Marc D.

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