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Message 1 of 3

True Key (Support)

Hi there....I have tried and tried to get some support for my True Key.  No one seems to know how to (just delete a True Key  profile) I have tried for just about a month to get this done.  There answer is always 24 to 48 hours and 5 to 7 days and 5 to 8 days.  Nothing has ever been done... They keep telling me it takes another level to delete the profile.  I just wondering if there is even another level.  I have been with McAfee for 9 years and this is the customer support I don't get. I have given them all the information they want (phone # e-mail and the trouble ticket it all started with. I wonder if any one of them really knows how to work on True Key. I am on line now.... I will be deleting my account as 1/18/2023 (12:00) Mountain.  I just can't stay with a company who does not care about their customers. And a few words to you out there....(Be careful be very careful).

2 Replies
Message 2 of 3

Re: True Key (Support)

Hi @MartinP1 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the Truekey issue.

Edward Franso

Message 3 of 3

Re: True Key (Support)

Hello Edward...  Please call me today (1/18) Anytime... (505) 355-9771    It is 11:00 (mountain time) Maybe anyone can call.  Please help me today 

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