Has anyone else had this experience with True Key. It has made Internet Explorer almost unusable. Like the auto login, but not waiting 30-45 seconds for every page to load. I turn off True Key and the lag immediately goes away. Any suggestions?
I don't think any of the Moderators use it to check, but at the moment I find web pages slow loading, but that I blame my ISP for.
You may wish to contact Technical Support on this matter as it could be a bad Intel server is causing communication delays.
Thanks Selvan 😉
Well it looks like you're lucky. Just got off chat with McAfee. Uninstalled and reinstalled True Key. They admitted its a pretty bloated software because of all the background features (that I don't need like facial recognition log-in. I don't have them activated, but it must still have an affect). I liked the stripped down SafeKey better. Other than the previous annoying "please install the latest version yellow bar", it was fine. Anyway, I have found a solution for myself. I turn off the toolbar for True Key and the browser screams (3 day old fresh install of Windows 10 on an SSD). If I want to use it, I'll turn on the toolbar. With it on, its like trying to pull and 18 wheeler with a Volkswagon bug.
That is odd. Please post the Service Request number here to see what happened exactly.
While I have a service request number, we did get disconnected in the middle. To remove True Key all browsers had to be closed - that includes the chat window I was in.
I went ahead and removed and reinstalled True Key and played around with it. I will say, even when ZI turn on the True Key toolbar, it still doesn't work like Safekey did. It's not actually logging me in. I'm going to seek out a different program to handle this for my computer.
Service Request: Service Request #: 1924816079 Note, the email I received after the disconnect says it was from Intel Security vs. McAfee
Been doing some reading online. True Key is a disaster and killing the speed of computers everywhere. As I said, I uninstalled and problem went away. Everything I have read about this program says stay away. Very, very far away. Looking for a new password manager now. Too bad McAfee replaced something that was working just fine (albeit the annoying yellow banner to upgrade) with something that is unusable. So now, I have no password manager!
Yep, been spending the better part of today transferring my sites over from SafeKey to a competing product for a very good price. Found some very cool features such as Identities, offline USB, and web and mobile site access. That web and mobile site was critical for me to use a password manager on an unsupported device (BlackBerry, Samsung SmartTV) or for devices you may be unauthorized to install a plugin or app on, like a workplace computer or public internet kiosk. It' a slow process, need to ensure the sites are entered correctly and testing each one. Don't care TrueKey is part of the McAfee LiveSafe subscription, it's just not usable, I think they've spent too much time developing all the new features and overlooked the basics.
Curious what product you chose. I'm about to go with something new. Your comment about spending the better part of a day transferring sites sounds pretty tedious and may be a product that is again more than I need. Didn't your new program just import the data?
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