×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
hughhhoward
Contributor
Message 1 of 4

True Key Script slows Facebook

I have the same issue as other users, but have not seen a solution. True Key stand alone app runs a script that severely impacts image display and scrolling in Facebook. New computer, newest version of True Key, newest version of Firefox, newest version of Windows 10 Professional. Firefox displays the message indicating that the True Key script is at fault. Please help.
3 Replies
marcd
McAfee Retired
McAfee Retired
Message 2 of 4

Re: True Key Script slows Facebook

Good morning,

Let me look into this, we are aware of a script issue with the True Key Firefox extension and this is probably the same. I will check where we are in terms of correcting it.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

marcd
McAfee Retired
McAfee Retired
Message 3 of 4

Re: True Key Script slows Facebook

Good morning,

Quick question, do you have any debug tools installed on your Firefox browser?

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

marcd
McAfee Retired
McAfee Retired
Message 4 of 4

Re: True Key Script slows Facebook

Hi,

Can you also provide a screenshot of the Firefox script error message.

 

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community