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Alston923
Contributor
Message 1 of 3
‎07-04-2022 09:57 AM

True Key Offline Mode Doesn't Allow Me to Read My Passwords

True Key offline mode prevents me from reading contents of my selected item.  It keeps "closing the viewing door every time I try to read my own created entries.  

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2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3
‎07-04-2022 11:51 AM

Re: True Key Offline Mode Doesn't Allow Me to Read My Passwords

Hi @Alston923 

Greetings from McAfee.

Kindly let us know in which device you are facing the issue with.

If it is on Android mobile please perform the below steps and update us the status

  1. Open True Key app
  2. Tap 3 lines on the left top corner of the app
  3. Select Settings (Gear symbol).
  4. Enable Password Visibility from Hidden to Visible
  5. Post changing it verify if it works on offline mode

Regards 
Edward Franso 

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Alston923
Contributor
Message 3 of 3
‎07-04-2022 02:09 PM

Re: True Key Offline Mode Doesn't Allow Me to Read My Passwords

In response:  My mobile device is an Apple iPhone 11 Pro Max running iOS v15.5

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