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bluejellybean
Contributor II
Message 1 of 8

True Key Login problems

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Myself and a friend can't log in to the iPhone 8 app (she's on Android), the Chrome extension, Edge browser, website. What's going on? We're worried about the info we've got stored with you. 

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1 Solution

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fsffasddd
Contributor II
Message 6 of 8

Re: True Key Login problems

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After and reboot and some time, I was just able to sign in to the chrome extension mac.

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7 Replies
fsffasddd
Contributor II
Message 2 of 8

Re: True Key Login problems

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Same Issue on the chrome extension. This is terrible.

Tags (1)
bluejellybean
Contributor II
Message 3 of 8

Re: True Key Login problems

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Terrible for sure. There seems to be no one from the company acknowledging this problem. With something as critical as this there should be someone speaking to us in email or something. 

fsffasddd
Contributor II
Message 4 of 8

Re: True Key Login problems

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People are talking on twitter about having issues

bluejellybean
Contributor II
Message 5 of 8

Re: True Key Login problems

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Thanks for the headsup. Gotta sign up for Twitter and check it out.

Tags (1)
fsffasddd
Contributor II
Message 6 of 8

Re: True Key Login problems

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After and reboot and some time, I was just able to sign in to the chrome extension mac.

bluejellybean
Contributor II
Message 7 of 8

Re: True Key Login problems

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Thanks for the tip, it worked! Me and my friend are back in after rebooting everything. That was terrifying. Changing the master password seems in order I think. 

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Bloodhart
Contributor
Message 8 of 8

Re: True Key Login problems

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Rebooted multiple times still not able to log in.. keep getting the "There Seems to be a problem connecting to the True Key Servers.. I can log in offline, however.

Any suggestions?

 

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