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Fserdenia
Contributor
Message 1 of 5

This is the WORST password manager EVER! Am I alone?

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Wow, I have migrated to McAfee after living with AVG + third-party password manager. I cannot emphasize enough how bad the TRUE key is.

1. Server issues almost every week.

2. Unable to manually add log in. Until now.

3. Can not change password MANUALLY.

4. It takes 24-72 hours of call return for an issue you are HAVING NOW.

5. The customer service does are not reliable in helping you out.

6. Integration with android and chrome is terrible- Why cant it be Turned ON all the time on both platforms. If I want to log in to a website- do I have to add another step just to log in to TRUE KEY? how pathetic is that!

 

 

GOD. I hope there is a way to return my purchase. This will be the worst 2 years with password management. God.

1 Solution

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Smita_Kumari
Moderator
Moderator
Message 2 of 5

Re: This is the WORST password manager EVER! Am I alone?

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Hi @Fserdenia ,

Sorry for the inconvenience caused.

We would like to inform you that we have raised the concern to the team. Our team will reach to you shortly and we will keep you informed on the progress.

Regards,
Smita

 

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4 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 5

Re: This is the WORST password manager EVER! Am I alone?

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Hi @Fserdenia ,

Sorry for the inconvenience caused.

We would like to inform you that we have raised the concern to the team. Our team will reach to you shortly and we will keep you informed on the progress.

Regards,
Smita

 

MZM
Contributor
Message 3 of 5

Re: This is the WORST password manager EVER! Am I alone?

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Nope you are not!

There are hundreds to join you, Did a blunder dropping kaspersky for McAfee, customer support has been terrible

protectedivine
Contributor
Message 4 of 5

Re: This is the WORST password manager EVER! Am I alone?

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This was posted as a solution but it was not a solution ?

bandit9er
Contributor
Message 5 of 5

Re: This is the WORST password manager EVER! Am I alone?

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Same here, i havnt seen yet if it helps in logins or autofill. Even when i try to take help by clicking it's floating side button, it says first to log into truekey itself first,  so i end up filling two logins manually & still it doesn't help in any next login or autofill. No idea what it does to be worthy of a paid product.  Not even free product. I am going back to chromes native password manager & autofill service. Far better option. 

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