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bobtreitman
Contributor
Message 1 of 5

Strange button labels in TrueKey

Occasionally when I have to sign in to TrueKey I get funny labels on all of the buttons (like "welcome.login.title" and "placeholders.email").  See attached screenshot.

On a MacBook Pro, running OSX 10.13.

4 Replies
catdaddy
MVP
MVP
Message 2 of 5

Re: Strange button labels in TrueKey

Note: Moved from Moderation Queue.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 3 of 5

Re: Strange button labels in TrueKey

​  Can you add to the discussion please?

​  Can you add to the discussion please?

Cliff
McAfee Volunteer
marcd
McAfee Retired
McAfee Retired
Message 4 of 5

Re: Strange button labels in TrueKey

We recently released a new version of True Key for OSX where we addressed this issue. Can you please ensure you have updated your TK application on your MAC and see if you still see this login screen? If you still do, please provide me with the True Key version.

Thanks,

Marc D.

codysydney
Contributor
Message 5 of 5

Re: Strange button labels in TrueKey

Hi,

Sorry but this happens on Windows 10 running Chrome as well.  Multiple machines.  Usually seems like the first time I use TK after logging in, I have to quit it and restart it as all labels are placeholders.  And if it's happening to me..... it's happening to tons of people. 

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