I recently contacted a totally useless TSR by phone. I wanted to remove 3 of the 5 email addresses I used in the past for True Key. After 1/2 an hour going back and forth trying to make the TSR understand that you can not remove an email address using the app he figured out only a back office person could remove the email addresses so I could reuse the True Key users. He took down the three email mail addresses I wanted removed and said they would be removed within a few days.
Well I have now gotten an email from McAfee saying I needed to update the request in some way and they gave me the serviced request number. I went to Customer Service and entered the service request number 1-100116181 and of course it came back as not existing.
How do I get the three email addresses that I don't use anymore removed from True Key so I can use three new email addresses?