Hi Oliver,
Please reach out to our customer support team that will help you with this inquiry:
https://service.mcafee.com/webcenter/portal/cp
When you get to this link, scroll down all the way to the bottom of the page and click on the “contact support” link, then click on “technical assistance”, click on PC or MAC and this will take you to the contacting support either by chat or phone.
Thanks,
Marc D.
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