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Message 1 of 2

Refund Process

Hi there! I'm inquiring about the refund process with True Key. Say I buy the Premium plan and don't want to use it anymore. How do I go about getting a refund, and how long does it usually take to process?

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McAfee Retired
McAfee Retired
Message 2 of 2

Re: Refund Process

Hi Oliver,

Please reach out to our customer support team that will help you with this inquiry:


When you get to this link, scroll down all the way to the bottom of the page and click on the “contact support” link, then click on “technical assistance”, click on PC or MAC and this will take you to the contacting support either by chat or phone. 


Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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