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pdd
Contributor
Message 1 of 3
‎11-29-2018 05:34 AM

Process for reporting sites that True Key can't handle?

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Is there a process for reporting sites where True Key login doesn't work... so that McAfee will work on adding the support?

Namely, Marriott and Chase Bank.

Thanks

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marcd
McAfee Employee
McAfee Employee
Message 2 of 3
‎11-29-2018 06:50 AM

Re: Process for reporting sites that True Key can't handle?

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There is a very easy way directly reproting it from the True Key icon on the Chrome or Firefox browser.

You can right click on the icon on the top right in Chrome and clciking on the TrueKey by McAfee you can get the menu to choose "I wasn't logged in to this website". On Firefox, just click on the first TrueKey by McAfee and follow the same steps as for Chrome to submitted to us.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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marcd
McAfee Employee
McAfee Employee
Message 2 of 3
‎11-29-2018 06:50 AM

Re: Process for reporting sites that True Key can't handle?

Jump to solution

There is a very easy way directly reproting it from the True Key icon on the Chrome or Firefox browser.

You can right click on the icon on the top right in Chrome and clciking on the TrueKey by McAfee you can get the menu to choose "I wasn't logged in to this website". On Firefox, just click on the first TrueKey by McAfee and follow the same steps as for Chrome to submitted to us.

Thanks,

Marc D.

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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pdd
Contributor
Message 3 of 3
‎11-29-2018 08:50 AM

Re: Process for reporting sites that True Key can't handle?

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Perfect

Thanks

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