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Not syncing on any pc and mobile not signing in

Firefox latest version and since chrome update Truekey no longer syncing. 3 Different PCs same issue. Can't sign in any longer if I remove from Firefox and re-sign in. Takes the info but just goes back to sign in again. Asks me too swipe on phone but then back too login screen.Phone says seems to be a problem connecting to the Truekey servers.I can sign in offline no problem on the phone app for android. But can't edit any info.

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Re: Not syncing on any pc and mobile not signing in

Hi @washerebefore 

Sorry for the inconvenience caused. McAfee already aware of this issue and working fast to resolve this issue. Please try to sign-in True Key after 3 to 4 hrs. and check whether issue still persist. 

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support


Ganesh Raju R

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