Is it just me, or does TrueKey fail to log into some MAJOR A-list websites like.:-
Reporting a site has never once made a difference in a year of using Truekey. Sites that didn't work, still don't work.
I'm using FireFox Quantum / Win 10. So - does anyone else's info autofill with those sites?
I appreciate your input and you can trust me when I say that reporting these sites does make a difference. I would like to ask you further questions, please write to us at firstname.lastname@example.org
Cody, I checked yesterday and it does not log me in, in fact, the Ttue Key autologin process is broken in 2 parts, the autofill where your assets credentials are autoamtically filled in and the auto submit, where it clicks on the login button, in the case of Facebook, is the entire autologin process that is not working, eBay does for what I noticed filled the credentials but wont autosubmit it.
Having said all this, I am going to track this and make sure we have a resolution for the autologin in the TK Firefox extension.
Thanks for bring it up to my attention.
For me, Ebay populates the password, but not the username, and doesn't submit either. It's a two stage login. Which reminds me of another sort of major site that it doesn't do -- Google!! Won't auto login to that either.
I've reported these many times over many months so at least I know it's not just my account or machines. But when no one even notices that Facebook auto login doesn't work, the entire process from start to end has to be questioned.
I just finished migrating to Sticky Password - which worked first time on all those sites - so no longer care if Truekey works or doesn't. You're the only useful part of Truekey Marc, I hope they appreciate you!
The expected scenario is that with Chrome you will have a popup with all similar accounts so you can select the one you would like to login to. One thing to ensure that you get the same scenario is to ensure you have the same login titles and website url's for all your eBay accounts.
Having said that, after you make sure of this, if you are still seeing an issue, please provide more information, such as your browser, operating system, True Key version, etc.
I just tried on my system, created a second asset for Ebay using Chrome, the expected behaviour and the one I got was getting a selection of the password that I wanted to use as you can see on the attached picture, once it detects multiple logins for the same website it needs to show you the profiles you like to choose.
Having said that, it would be very easy to test, if you could use the True Key Firefox extension, if you are not having an issue logging in with firefox with multiple Ebay profiles, the issue will remain isolated to your system and/or your Chrome extension.
You can try to reinstall the True Key Chrome extension after you determine that the issue is isolated to Chrome or your system as I said before.
In any case, I will continue trying to reproduce this issue but wanted to let you know my findings so far.
I reinstalled the extension and on eBay it still enters the wrong pw
True key does not work under firefox v61.0.2 (64-bit)
it only works on the first account listed in true key
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: