Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

Mcafee livesafe subscription and truekey account

Mcafee livesafe subscription probably came with a laptop for one year. It comes alongwith  a truekey subscription. Once logged in to truekay through livesafe , trukey fremium is displayed where only 15 passwords can be saved.

Can anyone confirm whether with livessafe and truekey only 15 passwords can be saved?

I dont see customer support phone number nor email address. The virtual assistant is not helpful. 

I am getting offers to have discount on livesafe for more than one device, why should I go for the offer if there is no clarity on what is offered and what is received?

1 Reply
Message 2 of 2

Re: Mcafee livesafe subscription and truekey account

Hi @promarketer 

We regret for the inconvenience!

Your subscription for other McAfee products, such as McAfee LiveSafe, might entitle you to a Premium True K­ey license. But your True K­ey extension shows that you have a Basic True K­ey license. Kindly refer the below article for activating premium subscription.

My License for True Key is Basic rather than Premium

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Sudharsanam G 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community