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ConcernedUser37
Level 7
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Message 1 of 3
‎02-08-2021 12:13 AM

Insecure! Use Google Authenticator for new devices

I am very concerned that a new device can access my truekey account by simply providing the password. I don’t consider this to be sufficiently secure.

 

I would like the option to require a Google Authenticator code to be provided anytime a new device try’s to access my account. 

All my passwords (286) are on TrueKey. If compromised, my life would be ruined.

#truekey

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2 Replies
karthikeyan_J
Moderator
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Message 2 of 3
‎02-08-2021 06:57 AM

Re: Insecure! Use Google Authenticator for new devices

Hi @ConcernedUser37

If you try to access your True Key account using a new device, you must authenticate the login on your trusted device or using your email. You will not able to login only with the password, but if you see such a behavior, please do let us know and we will help you further.

Thanks,
Karthikeyan J

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ConcernedUser37
Level 7
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Message 3 of 3
‎02-08-2021 11:16 AM

Re: Insecure! Use Google Authenticator for new devices

If ones email account is ever compromised, this would be an issue. I’d feel far more comfortable using Google Authenticator for new devices.

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