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Message 1 of 3

Insecure! Use Google Authenticator for new devices

I am very concerned that a new device can access my truekey account by simply providing the password. I don’t consider this to be sufficiently secure.


I would like the option to require a Google Authenticator code to be provided anytime a new device try’s to access my account. 

All my passwords (286) are on TrueKey. If compromised, my life would be ruined.


2 Replies
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Insecure! Use Google Authenticator for new devices

Hi @ConcernedUser37

If you try to access your True Key account using a new device, you must authenticate the login on your trusted device or using your email. You will not able to login only with the password, but if you see such a behavior, please do let us know and we will help you further.

Karthikeyan J

Message 3 of 3

Re: Insecure! Use Google Authenticator for new devices

If ones email account is ever compromised, this would be an issue. I’d feel far more comfortable using Google Authenticator for new devices.

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