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mpr5757
Contributor
Message 1 of 2
‎08-06-2021 12:53 AM

How to report problem with TrueKey

How can I report that something is wrong with the application? I configure my favorites and it does not keep them. 

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karthikeyan_J
McAfee Retired
McAfee Retired
Message 2 of 2
‎08-06-2021 01:40 AM

Re: How to report problem with TrueKey

HI @mpr5757 

We are truly sorry for the inconvenience.

We would like to know if the favorites that you configured are not reflecting on the same device or a different device. Also, please let us know the OS version of the device that is facing this issue to help you further.

Thanks,
Karthikeyan J

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