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passwordboxuser
Former Member
Message 1 of 3

How can a security company distribute software with an expired certificate???

TrueKey can't be installed on my Mac because it has an expired certificate!

Dropbox - McAfee certificate is expired.png

2 Replies
Peacekeeper
Message 2 of 3

Re: How can a security company distribute software with an expired certificate???

Another mod has added this question as an agenda item in tomorrows moderation call.

Also as a possibilty he might know the answer I will ping the TK guru as well.

​  have you seen this?

marcd
McAfee Retired
McAfee Retired
Message 3 of 3

Re: How can a security company distribute software with an expired certificate???

We have seen this expired certificate popup, and I can also tell you that it is in the pipeline to be fixed. I am investigating now the approximate deadline for the fix to be implemented.

Since I am not sure how long exactly before this issue is completely fixed, I can also suggest to download the extension first model instead of the standalone desktop model where we know that this issue does not exist.

You can download it from Chrome at www.truekey.com/onboard

Thanks,

Marc D.

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