I used generator on IOS to change a website password - went to paste into Truekey and clipboard was blank. Does not show in histoty on generator on True Key web page. Any ideas if I can retrieve this password?
Thanks
Hi @jarviand
Password generated on a particular device will be shown on that device only. So, please check on iOS device under Password History and you should be able to see it there. If you have any concerns, please let us know.
Thanks,
Karthikeyan J
Thanks for your reply - I cannot find a password history option on IOS app - can you tell me where to look?
Thanks
Hi @jarviand,
We apologize for the inconvenience.
But currently the password history option is not available in iOS due to some restrictions. You may need to use forgot password option in the website for which the password was generated and then setup a new password.
You can also use Safe Notes in the Truekey app to copy the generated password as an alternative.
Thanks,
Karthikeyan J
After you’ve copied the password to the clipboard, update your existing Login item with it.
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