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Nigel1234
Contributor
Message 1 of 3
‎10-04-2022 12:21 AM

Email change

Hi there, I am about to change my email address permanently. How do I alter my True Key login email. There does not appear to be anywhere in the settings to do this ? Hope someone can help. Nigel.

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2 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 3
‎10-04-2022 01:22 AM

Re: Email change

Hi @Nigel1234 

Greetings from McAfee

We are really sorry for the inconvenience caused, for any assistance feel free to reach us on 866-622-3911(US/Canada). You can also reach to us our consumer chat support team by accessing the below link.

McAfee Consumer support

Regards,
Hari

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Nigel1234
Contributor
Message 3 of 3
‎10-04-2022 10:36 PM

Re: Email change

 

Hi again, the reason I'm using this community notice board is I the tried 3 times to connect with the McAfee customer support. I post a question and the response comes back as,

"We have tried to connect and were not able to connect with you, please submit a new ticket" with no reason as to why they could not connect.

I have done this three times now with the exactly the same response. Hence I am using this forum to answer my question now.

How do I change my account login email. There is no way to do that within settings. I hope someone out there has the answer.

 

Many thanks,

 

Nigel.

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