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setait
Contributor
Message 1 of 4

Chrome Extension - Unable to verify via iPhone App

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Hello!

I am using Chrome extension and on Macbook Pro.

I've tried to login in to True Key extension however when I swipe to allow access from my iPhone app I get an error message.

1 Solution

Accepted Solutions
Magesh
McAfee Retired
McAfee Retired
Message 2 of 4

Re: Chrome Extension - Unable to verify via iPhone App

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Hi @setait 

Thanks for letting us know. Please try the below 

Confirm access through email and check 

Do you have any other devices in which tru key is installed 

Were you able to acces true key from the browser. Kindly try re installing the TK extension and check issue status. 

Regards
Magesh J

View solution in original post

3 Replies
Magesh
McAfee Retired
McAfee Retired
Message 2 of 4

Re: Chrome Extension - Unable to verify via iPhone App

Jump to solution

Hi @setait 

Thanks for letting us know. Please try the below 

Confirm access through email and check 

Do you have any other devices in which tru key is installed 

Were you able to acces true key from the browser. Kindly try re installing the TK extension and check issue status. 

Regards
Magesh J

setait
Contributor
Message 3 of 4

Re: Chrome Extension - Unable to verify via iPhone App

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Suddenly started to work. No reinstalls required.

darcywell09
Contributor
Message 4 of 4

Re: Chrome Extension - Unable to verify via iPhone App

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I'm having the same problem related to astroworld shop. I'm trying to fix it; if you have a solution, kindly assist me. Your assistance is greatly desired.

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