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Message 1 of 2

Can't change Auto-Renew

I want to turn off Auto-Renew for my Premium True Key. There's a button to do that in the web desktop, but it doesn't work. It switches off, but if I come back to that page it shows it's still active. When I open my McAfee account it doesn't show I have True Key. Is this all due to True Key no longer being a stand alone product? What will happen when my renewal date arrives?

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Message 2 of 2

Re: Can't change Auto-Renew

Hi @BillF 

Greetings from McAfee.

We are sorry for the inconvenience caused we request you to contact our McAfee consumer support using the below link.

McAfee Consumer Support - 

Edward Franso

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