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Raafat
Level 7
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Message 1 of 7

Buying True Key premium

I am trying to buy True Key premium unfortunately I am receiving an error (We cannot access the feature you requested due to an unexpected error. If the problem persists, visit our) ... What I have to do now ?

Thanks

6 Replies
Magesh
Moderator
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Message 2 of 7

Re: Buying True Key premium

Hi @Raafat 

Please try upgrading the Truekey subscription from a different device and check the issue status. Please update us the outcome to help you further resolving the query.

Thanks,

Raafat
Level 7
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Message 3 of 7

Re: Buying True Key premium

Hi @Magesh,
I tried on different device but I received exact same error.

Regards,
Magesh
Moderator
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Message 4 of 7

Re: Buying True Key premium

Hi @Raafat 

If possible Please do share the screenshot of the error when you try to upgrade the Truekey subscription to help you further.

Thanks,

Raafat
Level 7
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Message 5 of 7

Re: Buying True Key premium

Dear @Magesh 

 

Please find attached screenshot for your reference.

 

Regards,

Raafat
Level 7
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Message 6 of 7

Re: Buying True Key premium

Hello,

Any update my dears.

 

Thank you.

Magesh
Moderator
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Message 7 of 7

Re: Buying True Key premium

Hi @Raafat 

We are truly sorry for the inconvenience. Please access the below link to contact our support to help you resolve your query. 

Chat Support 

Thanks,

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