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TomL1987
Level 7
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Message 1 of 3

Android login issues

Suddenly unable to connect to truekey account on the web and fingerprint authentication on my phone is not loading.

 

Was working earlier today.

 

Running on Android.

2 Replies
marcd
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Android login issues

Good morning,

We are aware of this issue and our teams are working to restore functionality.

Thanks,

Marc D.

marcd
McAfee Employee
McAfee Employee
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Message 3 of 3

Re: Android login issues

Good morning,

Please try to login to your True Key account, let me know if there are any further issues.

Thanks,

Marc D.

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