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atkuser
Former Member
Message 1 of 3

Android 8.0 Not Autofilling Usernames and Passwords

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I've got a google pixel on android 8.0.   Ever since I made the upgrade, True Key has not worked to insert my credentials in chrome or any app on my phone. I can still copy paste them in, but that's a little less automatic. Is android 8.0 officially supported by True Key?  Is there a setting somewhere to enable this functionality?

1 Solution

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marcd
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Android 8.0 Not Autofilling Usernames and Passwords

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Good morning,

True Key does support Android 8.0, I am running it myself (8.1) with no issues. Once you add True Key on your device,you would need to make sure that instant log in is enabled on your True Key app in the settings section. Finally, int he device settings - accessibility, please make sure that "True Key instant log in" is also turned on.

Thanks,

Marc D.

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2 Replies
marcd
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Android 8.0 Not Autofilling Usernames and Passwords

Jump to solution

Good morning,

True Key does support Android 8.0, I am running it myself (8.1) with no issues. Once you add True Key on your device,you would need to make sure that instant log in is enabled on your True Key app in the settings section. Finally, int he device settings - accessibility, please make sure that "True Key instant log in" is also turned on.

Thanks,

Marc D.

atkuser
Former Member
Message 3 of 3

Re: Android 8.0 Not Autofilling Usernames and Passwords

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Perfect!  That's exactly what I was missing. Thank you!!!

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